Senior Manager – Indirect Sales

Riyadh Air, Saudi Arabia’s new national airline is looking for global talent to build on our ambition to be the World’s most inspiring airline with an exceptional guest experience.

JOB ROLE 

We are looking for a professional Senior Manager – Indirect Sales who will be responsible for analyzing work activities and setting performance measures in support of the indirect channel's business plan. In addition, the Senior Manager – Indirect Sales will be responsible for opening new channels with new brokerage companies.

GENERAL ACTIVITIES

• Develop and implement indirect Sales targets and initiatives for Consumer Business Unit.
• Develop a sales strategy for dealers and other resellers.
• Supervise management of customer relationships, sales commissions and monitor the performance of indirect sales channels.
• Influence owned store operations and provide support to enhance sales.
• Supervise training of partners about new offers and systems.
• Supervise coordination of promotional activities with POS (Point of Sales) Promotion within Consumer Business Unit.
• Develop and implement a sales strategy that aligns with the airline’s strategy and objectives.
• Supervise coordination of promotional activities with relevant departments.
• Ensure alignment of sales strategy with the overall brand experience to ensure high standards of customer satisfaction.
• Ensure adherence to operating budget of the airline’s Commercial Department.
• Ensure sales channel profitability.
• Develop talent within the team by providing consistent direction and support to achieve stretch targets.
• Manage the team on a daily basis including resolving issues and maintaining high motivation levels within the team.
• Complete accurate, objective and fact-based performance appraisals for all direct subordinates on time.

PROFILE REQUIREMENTS 

Professional Experience

• Minimum of 5-7 years of experience in Sales, 3 years of which are in the aviation industry.

Academic Qualifications

• Bachelor's degree in marketing, business administration or in any relevant field.

Competency Requirements

• Negotiation Skills
• Market Research
• Strong problem-solving and decision-making skills
• Strong interpersonal skills
• High level of professionalism and work ethics
• Adaptability and desire to work in an evolving/start-up environment where policies and processes are being created
• Excellent verbal and written communication skills