Senior People Services Officer - Saudi National Only

Riyadh Air, headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a new, digitally native airline, connecting the kingdom to more than 100 destinations.


The Senior People Services Officer is responsible for overseeing and managing human resources functions within the organization. This role involves handling various aspects of the employee life cycle, fostering a positive work environment, and ensuring compliance with relevant employment laws and regulations. Plays a key role in supporting & enhancing the overall employee experience.


  • Maintain accurate and up-to-date employee records.
  • Address employee queries and concerns regarding HR policies, benefits, and other related matters.
  • Deliver HR transactions to the businesses, ensuring all deadlines are met and employee are satisfied with the level of service.
  • Administer employee benefits programs, including health insurance, retirement plans, and other perks.
  • Communicate benefits information to employees and assist with enrolment processes.
  • Support the development and implementation of HR initiatives and systems.
  • Stay up-to-date and comply with changes in labour legislation.
  • Managing E-government platforms such as Qiwa and Gosi.
  • Off boarding - Manage the employee exit process, conduct exit interviews, and analyse feedback & ensure a smooth transition for departing employees.


  • 3+ years of experience within HR Operations
  • Familiarity with HRIS and HCM software such as Oracle


  • Diploma or bachelor’s degree in business administration, Human Resources, or any relevant field.
  • Proven experience in human resources roles.
  • Knowledge of employment laws and regulations.
  • Sound knowledge of Saudi labour law.
  • Discretion and confidentiality when dealing with sensitive information.


  • Experienced in HRIS and HR systems.
  • Strong written and spoken English languages.
  • Ability to communicate and present with confidence and conviction.
  • Good problem-solving skills and good influence and negotiation skills
  • Proven ability to plan and implement projects and initiatives.


  • Teamwork & Collaboration, building partnerships and working collaboratively with others as a team to meet shared objectives.
  • Leads/Develops Talent, creating a climate where people are motivated to do their best to help the organization achieve its objectives.
  • Communicates Effectively, developing and delivering multi-mode communication.
  • Flexible & Adaptable, operate effectively, even when things are not certain, or the way forward is not clear.
  • Customer Focus, building customer relationships and delivering customer centric solutions.

The city that is already transforming the way we live is now redefining the way we fly. Riyadh Air, a brand-new chapter in the sky. The new national airline that’s shaping the future of flying.